How much notice time do I need to book a reservation?
We recommend that you book a reservation at least two weeks before your desired arrival day, however, we can usually accommodate immediate admissions.
Do you accept arrivals any day of the week?
We prefer for patients to begin their treatment program on a Monday. We offer an extensive orientation for new patients on Mondays and it allows for you to receive a full schedule of treatments in the first 5 consecutive days.
When do I need to pay in full for my program?
At Utopia Wellness, we understand the financial burden most of our patients suffer following a diagnosis of cancer. Moreover, if you are unable to complete the entire program, for whatever reason, you should not be financially responsible for the unused portion. That is why we allow patients to pay on a week to week basis for their treatments. Payment for the first week is due the first day you arrive and begin your healing program.
Does Utopia Wellness take insurance?
Utopia Wellness does not directly deal with insurance companies. Many insurance companies do not welcome billing/processing for medical services that are considered alternative and that are not usually offered in the traditional medical setting.
We have adopted the following policy to help us continue to provide patients with the best quality medical care at the lowest price possible.
We will provide an invoice showing proof of payment. However, you should understand that we will not provide procedure codes for our treatments and without these codes, insurance carriers are unlikely to reimburse you.
What payments methods do you accept?
We accept credit card (Visa, Master Card and Discover), CareCredit (credit card for healthcare), bank’s cashier’s check and wire transfers only.
Does Utopia Wellness offer financing to help me cover the cost of my program?
At Utopia Wellness, we focus on what we do best – helping you achieve your optimal health. We do not have a lending license that would permit us to offer loans, nor do we have direct access to foundations or other grants, although we encourage you to research what may be available in your local area. One such program is through Care Credit. This is similar to a credit card for healthcare. They have interest free options available as well. You can apply online at www.carecredit.com.
Where is Utopia Wellness located?
Utopia Wellness is located in Oldsmar, Florida just 15 miles West of Tampa International Airport and just miles from Tampa Bay’s beautiful sand beaches. Over the next 7 years, we hope to add locations throughout the US and eventually in Europe and Asia.
May I bring a friend or a family member with me?
Yes. Patients are encouraged to bring a companion during their stay since the day to day activities and meal preparation can be difficult for a cancer patient on their own. We also offer affordable services and therapies to companions that can help the caregiver obtain optimal health and be better prepared for the physical and emotional challenges of caring for another.
Do you accept children as patients?
The minimum age to be a patient at Utopia Wellness is 16 although we might be able to make exceptions on a case by case basis. Give us a call and we can discuss your child’s healthcare needs.
Do I have access to e-mail/computer?
Yes. We encourage you to bring your laptop with you. We offer free Wi-Fi for patients and if you need to borrow a laptop during your stay, we can arrange for that for a small fee.